FAQ

• Half board plus service with rich breakfast and dinner buffet
• Weekly activity programme
• Free use of hotel facilities
• Childcare in the Kids Club
• Children’s animation with great sports and show programme
• Weekly entertainment programme
• Weekly themed evenings

Planning a family holiday? We are pleased to offer families attractive conditions for children. Please find an overview of our children’s rates here. The conditions vary depending on the age of the child and the room booked.

up to 5,9 years: free
6 – 11,9 years: from 27,00 € per night
12 – 17,9 years: from 32,00 € per night

Check In:
From 3.00 pm

Check Out:
Until 10.00 am

Kindly note that in Croatia all travellers need to provide an ID (Passport or ID card) at the time of check in (also children).

Address:
Hotel Park Punat
Obala 102
HR-51521 Punat

Outdoor parking lots in front of the hotel are at your disposal free of charge.

Restaurant
Breakfast: from 7.30 am to 10.00 am
Lunch: from 12.30 pm to 02.00 pm
Dinner: from 6.30 pm to 9.00 pm

Miniature golf
From 9.00 am to 8.00 pm
(Golf clubs can be borrowed in Kids Club)

Reception
24 hours a day

Croatian law prohibits smoking in hotel rooms and all enclosed public areas.

You want your dog to enjoy your vacation as much as you do? We look forward to welcoming you and your faithful companion to our hotel. Your dog may accompany you in the room, lobby area and bar. However, the restaurants, pools and spa area are reserved for vacationing humans.*

Price
Per night, 30€ will be charged (without food).

*excluding high season – 15.06.-17.09.2026

Today many people have food intolerances or want to abstain from animal products entirely. For us, it goes without saying that we respect that by catering to your individual dietary requirements. In our restaurants vegan meals are available on request. From home-made vegan dishes, and special commercially-available vegan convenience products and seasonal fruit. For breakfast enjoy seasonal products such as fruit, vegetables, jams and margarine. We are happy to serve you vegan spreads when you order in advance. Gluten-free and/or lactose-free products such as pasta, baked goods, spreads and cereals are all available on request.

If you have a diet which is vegan and/or gluten or lactose-free, we request that you inform us at the time of booking or a couple of days before you arrive.

In case of a cancellation of your stay, we will charge the following cancellation fees:

6 to 4 days before arrival:
45% of the total amount of the booked stay

3 days to 1 day before arrival:
75% of the total amount of the booked stay

On the day of arrival:
90% of the total amount of the booked stay

For travel period 06.07. – 23.08. the following cancelation policy will apply:

13 to 7 days before arrival:
45% of the total amount of the booked stay

6 days to 1 day before arrival:
75% of the total amount of the booked stay

On the day of arrival:
90% of the total amount of the booked stay

In case of a no-show, unused rooms or an early departure, we reserve the right to charge 100% of the total amount.

In case of an early departure or a late arrival, no refund on package arrangements is possible.

We recommend you to purchase travel cancellation insurance.

To guarantee your booking kindly transfer a deposit of 15% of the total amount within 14 days from confirmation to our account. Alternatively, you could send us your credit card details. The final payment has to be settled 4 weeks prior to arrival.

The hotel reserves the right to authorize the credit card before arrival.

Bank details
Hrvatska poštanska banka d.d.
Jurišićeva 4
10 000 Zagreb

IBAN: HR57 23900011101000158
SWIFT: HPBZHR2X

There are a large number of barrier-free areas in the hotel. Of course, we will also be happy to help you overcome any obstacles and assist you whenever necessary.

The following rooms of the Hotel Park Punat are accessible barrier-free:

Some rooms (please ask for availability in advance) incl. special equipment, e.g. walk-in shower including shower seat, grab bars in shower and WC, emergency button in the bathroom
four barrier-free rooms available
All publicly accessible areas

Extras:
Large parking spaces
Barrier-free beach access
Shuttle service to the beach

Tipping has a long tradition in the hotel and catering industry and is regarded as financial appreciation and a thank you for special service. However, the increase in cashless payments means that tipping is becoming more and more complicated. In addition, we have changed the concept in some of our hotels and included more services. This means that there is even less opportunity to tip when paying.

After an increasing number of requests from our guests for ways to give tips in an uncomplicated way, we have created the voluntary flat-rate tip.
With this we take the liberty of adding 10 euros per night/room to your bill as a voluntary tip, provided you were satisfied with the service. You have the option to cancel, reduce or even increase this amount at any time. Of course, you can still tip individually.

We will inform you again in detail about our voluntary flat-rate tip at check-in and check-out and will also be happy to accept your wishes here.
This model is not only a service for our guests but also puts a smile on the faces of our staff. And we would like to thank you for this!